1. Introduction
Welcome to Patient Glue. We are committed to protecting your personal information and your right to privacy. If you have questions or concerns, contact us at privacy@patientglue.com.
At Patient Glue, we provide a platform for sending SMS messages for healthcare practices. This privacy policy explains what information we collect, how we use it, and what rights you have in relation to it.
2. Personal Data Collection
a. Types of Data Collected
We collect the following personal data:
- Personal Identifiers: Name, Phone Number, Email.
- Communication: Text messages sent via our platform.
b. Methods of Data Collection
We collect data through:
- Direct Interactions: When you register on our platform or request our services.
- Automated Technologies: Cookies are used for website authentication and authorization.
c. Purpose of Data Collection
We collect your personal data to send SMS notifications, provide customer support, and maintain platform security.
3. Data Sharing and Disclosure
We may share data with service providers for website visitor analytics and with legal authorities if required by law. Your data will not be transferred internationally.
4. Data Security
We have implemented appropriate security measures including secure servers, SSL and HTTPS, encryption at rest, and regular automated backups.
5. Data Retention
We will retain your personal data for a period of up to 3 years. After this period, you will be notified to archive your data before it is permanently deleted.
6. Cookies and Similar Technologies
We use cookies for website authentication and authorization. You can control cookies through your browser settings.
7. User Rights
You have rights to access, rectify, erase, object to processing, and request portability of your personal data. To exercise these rights, contact privacy@patientglue.com.
8. Changes to Privacy Policy
We may update this privacy policy from time to time and advise you to review it periodically.
9. Contact Information
Email: privacy@patientglue.com